Customer Service Representative West Ashley

Customer Service Representative

Part Time • West Ashley
Benefits:
  • Free gym membership
  • Free uniforms
  • Training & development
  • 401(k)
  • Employee discounts

Customer Service Representative


Job Description & Performance Expectations

JOB DESCRIPTION
The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive
top-notch customer service. This is a part-time, hourly non-exempt position.

RESPONSIBILITIES & EXPECTATIONS

Member Experience & Sales Support
• Greet and check in all members, guests, and prospective members
• Inform prospective members about our membership options and current promotions
• Answer phone calls in a polite and professional manner
• Facilitate necessary updates to members' accounts

Front Desk Operations & Compliance
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Operate the POS system and accept payments
• Ensure all retail items are fully stocked
• Assist in maintaining the neatness and cleanliness of the club
• Other duties as assigned

These duties and responsibilities may change at any time.
Compensation: $10.00 - $15.00 per hour




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Perks & Benefits

Crunch offers comprehensive benefits for eligible employees.

Free Membership
Employee Discount
Paid Time Off
Health Benefits for Full-Time Employees